Instructions Vague and Installation Difficult
Submitted by eternalskeptic -
12/26/2017
The installation instructions for this product were written by somebody who may SPEAK English as a second language, but does not WRITE it well. They: A) are vague; B) do not properly explain various operations; C) are repetitive; D) use such poor English grammar, in places, as to be useless; E) have not been proofread and have spelling and grammatical errors that one must read and re-read in order to understand. A "native" English speaker would have identified the errors and corrected them.
It took three (3) of us to figure out how to use the mounting bar and to hoist the thing into place. Moreover, the instructions for PLACING the mounting bar are confusing. We had to re-mount it for that reason. The under-cabinet mounting template instructions were not clear and we had to fix, re-fix, and "re-re-fix" the mounting holes to hold the thing in place.
Between trying to understand the instructions, discussing how to place the mounting bar, RE-placing it and putting the product on it, and then repeatedly removing it and re-attempting to mount it, it took us the better part of five (5) hours to install the thing. A professional can probably install it in much less time, but we are "do-it-yourselfers" who don't understand the Asian version of English that is used in the instructions. We also had to improvise in areas where the instructions were not clear, were poorly written, or omitted important information.
Finally, the product WORKS fine. However the over-stove light is not bright enough to be used for much more than a night light - even on HIGH - and does not disburse light evenly over the stove top.
I would not recommend this product unless you are a competent do-it-yourselfer and have plenty of light over the stove.
Originally posted on Samsung.com
No, I do not recommend this product
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